Trust
An automation-led IT partner, not a reactive support vendor.
We work as an external IT department for SMBs that need a stable operating environment, sensible technology decisions, and workflow automation that keeps the business moving.
Managed IT Services
Managed IT and automation services for businesses that need reliability, security, and better operational flow.
Sentinel Stack supports growing businesses across Australia with proactive support, practical cybersecurity, resilient infrastructure, and automation services that remove repetitive admin and improve day-to-day execution.
Australia coverage
Automation-led service delivery
Security and continuity built in
SMB Focus
Support and automation built around operational reality.
We support businesses that need responsive help, sensible security, stable systems, and workflow automation that reduces repetitive admin across the business.
Reliability
Uptime, continuity, and automation discipline are part of the core service.
From patching and monitoring to workflow controls, backup oversight, and recovery planning, we design around continuity instead of hoping nothing breaks.
Core Services
Managed services that keep the business operating cleanly and automate repetitive work.
Sentinel Stack combines core support, infrastructure, security, cloud, continuity, and business workflow automation into a more useful MSP service model.
Automation Services
Automation design and implementation that removes repetitive admin, accelerates response times, and creates cleaner day-to-day operations across support, security, and business workflows.
For: Growing businesses that want their MSP to improve how work gets done, not just maintain the platforms underneath it.
Managed IT Support
Responsive day-to-day support backed by proactive maintenance, monitoring, and practical technical ownership.
For: Small and mid-sized businesses that need dependable support without building a full internal IT department.
Cybersecurity & Data Protection
Layered security controls designed for real business environments, not checklist theatre.
For: Businesses that want stronger protection for staff, devices, email, and sensitive information.
Network & Infrastructure Management
Stable networks and core systems built to support growth, multiple sites, and secure remote access.
For: Businesses running office networks, distributed teams, cloud-connected workloads, or multi-site operations.
Business Continuity & Disaster Recovery
Resilience planning and recovery controls that reduce the operational impact of outages, incidents, and data loss.
For: Businesses that cannot afford extended disruption, reputational harm, or weak recovery processes.
Microsoft 365 & Google Workspace Management
Administration, security hardening, migration support, and policy control for modern collaboration platforms.
For: Teams that rely on cloud productivity suites and need them secured, governed, and properly supported.
Why Sentinel Stack
Automation that compounds the value of managed IT.
We do more than support systems. We automate repetitive workflows across onboarding, approvals, reporting, service requests, and operational follow-up so the environment becomes easier to run over time.
Business Benefits
More focus for your team.
Employees spend less time on repeat admin, leadership gets better visibility, and critical handoffs become more consistent across internal teams, sites, and service lines.
Coverage
Support for users, devices, networks, cloud platforms, and workflows.
We support mixed Apple and Windows fleets, Microsoft 365 and Google Workspace, remote staff, cloud-connected infrastructure, and the automation layers that connect daily operations.
Pricing
Transparent managed service plans for SMB environments.
Published starting points help teams compare service levels early, while still allowing scope to reflect complexity and support requirements.
Essential
Starting from $1,450 / month
Very small businesses needing baseline managed support, user assistance, operational stability, and a clear monthly IT operating model.
- Remote helpdesk for up to 10 users
- Core endpoint monitoring and patch management
- Microsoft 365 or Google Workspace administration
- Baseline cyber hygiene controls
- Baseline automation opportunity review
- Quarterly service review
Professional
Starting from $3,875 / month
Growing SMBs that need broader support coverage, stronger security, more structured operational oversight, and better workflow discipline.
- Everything in Essential, plus:
- Support for up to 25 users across mixed devices
- Managed firewall, email security, and endpoint protection
- Backup oversight and continuity planning
- Automation opportunity mapping for recurring admin workflows
- Multi-site or hybrid connectivity support
- Monthly reporting and quarterly strategic review
Premium
Starting from $8,750 / month
Established businesses needing higher-touch support, deeper security, continuity maturity, automation leadership, and a stronger strategic operating rhythm.
- Everything in Professional, plus:
- Support for up to 50 users and multiple business locations
- Enhanced security monitoring and response coordination
- Managed backup, recovery testing, and continuity oversight
- Managed automation roadmap and workflow optimisation reviews
- Cloud and infrastructure management coverage
- Strategic advisory cadence with roadmap planning
FAQ
Practical answers to common support and service questions.
We keep answers clear so businesses can understand what managed support includes, how transitions work, and where scope is likely to vary.
What is included in managed IT support?
Managed IT support typically includes helpdesk assistance, proactive monitoring, patching, endpoint maintenance, user administration, and technical oversight of core business systems. The exact scope depends on the agreed plan and the complexity of your environment.
Do you support both onsite and remote teams?
Yes. Sentinel Stack supports office-based, remote, and hybrid teams across Australia, including secure remote access, collaboration tools, and device management.
Can you help us migrate from an existing IT provider?
Yes. We can assess the current environment, coordinate a transition plan, document key systems, and manage a staged handover to reduce operational disruption.
Do you support Microsoft 365 and Google Workspace?
Yes. We manage Microsoft 365 and Google Workspace environments, including user provisioning, security settings, email administration, collaboration tools, and migration support.
Insights
Operational guidance for SMB leaders and internal teams.
Insights cover practical cyber risk, continuity planning, Microsoft 365 security, and the day-to-day realities of managed IT.
Why workflow automation matters for SMB operations
Automation is most valuable when it removes repeated operational friction and gives growing teams cleaner execution.
A practical Microsoft 365 security baseline for growing businesses
A concise managed IT view on the Microsoft 365 controls growing businesses should stabilise first.
Business continuity for SMBs starts with realistic recovery assumptions
Continuity planning works better when businesses test assumptions about downtime, backups, and operational dependencies.
Consultation
Need a managed IT partner that can also automate how your business operates?
Talk to Sentinel Stack about support coverage, pricing, cybersecurity priorities, and where automation can remove friction from recurring operational work.